Shipping
Shipping Origin
All orders are shipped from our factory in China.
Standard Shipping Cost
A standard shipping fee of $9.99 applies to all orders, regardless of destination.
Order Processing Time
We aim to process all orders within 1-2 business days. This time frame includes preparing your order and handing it over to our logistics partners.
Delivery Times
Our estimated delivery times are as follows:
- Asia: 7-10 business days
- Europe: 7-15 business days
- Africa: 7-30 business days
- America: 7-15 business days
- Oceania: 7-15 business days
Please note that these times are estimates and actual delivery times may vary depending on the destination and any unforeseen circumstances.
Logistics Partners
We have partnered with reputable logistics providers to ensure your orders are delivered promptly and safely.
Our logistics partners include : FedEx, DHL, EMS, USPS, etc.
Taxes and Fees
All applicable taxes and fees are the responsibility of the buyer. These may include import duties, customs fees, and other local taxes imposed by the destination country.
Shipping Delays
While we strive to deliver your order within the estimated time frame, shipping delays may occur due to unforeseen circumstances such as adverse weather conditions or other external factors beyond our control. In such cases, we will notify you via email as soon as possible to keep you informed of any potential delays.
Customer Support
For any inquiries or concerns regarding your order, please contact our after-sales support team at [email protected]. We are committed to providing you with the best service and will respond to your queries as quickly as possible.
Thank you for choosing Ulamoda. We appreciate your business and look forward to serving you again.